Privacy Policy | Home Cam & Alarm Services

Last Updated: March 4, 2026

Home Cam & Alarm Services ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website homecam.net or contact us for security installation services.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, and mailing/property address when you fill out a contact or quote form.
Service Information: Details about your property, security needs, and requested services.
Usage Data: IP address, browser type, pages visited, and time spent on our website (collected via Google Analytics).
Communications: Records of your communications with us, including SMS messages, emails, and phone calls.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide requested services
Send you quotes, consultations, and appointment confirmations
Contact you via phone, email, or SMS regarding your security installation
Improve our website and customer experience
Comply with legal obligations

3. SMS / Text Messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services used to deliver communications.

By providing your phone number and consenting to SMS communications, you agree to receive text messages from Home Cam & Alarm Services related to your service inquiry, appointment scheduling, and account updates. Message frequency varies. Message and data rates may apply.

To opt out: Reply STOP to any text message at any time. You will receive one confirmation message and no further texts will be sent.

For help: Reply HELP to any text message or contact us at support@homecam.net or (623) 323-1305.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers: We may share data with trusted vendors who assist us in operating our website or providing services (e.g., CRM software, appointment scheduling tools). These providers are contractually obligated to keep your information confidential.
Legal Requirements: We may disclose information if required by law, court order, or government authority.
Business Transfers: In the event of a merger or acquisition, your information may be transferred as a business asset.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

5. Cookies and Tracking Technologies

We use Google Analytics to collect anonymous usage data to understand how visitors interact with our website. This data does not personally identify you. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal information
Opt out of SMS communications at any time by replying STOP
Opt out of email communications by clicking "unsubscribe"

To exercise any of these rights, contact us at support@homecam.net.

8. Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Business: Home Cam & Alarm Services
Email: support@homecam.net
Phone: (623) 323-1305
Website: homecam.net